Last month I had an appointment scheduled for some dental work. I made the appointment two weeks out, and I did not plan well. I realized that I had an earlier event, and it was likely that the time involved for that meeting would be more than I thought. I would be at risk of being late for the appointment.
I called the dental office and said I would like to change the appointment. I asked the office manager if they would have any problem filling the time. She cordially and honestly replied: “That is a 90-minute slot. Those are typically the hardest to fill”. When I heard that, I said, “Let’s keep the appointment. I said I would be there. I will be there.”
When the day came, I made a point of mentioning that I had a dental appointment scheduled, and I would have to leave right after the session. It was fine. No problem.
I got to the dental office just a few minutes ahead of time. I was there when I said I would be there. I have yet to cancel a scheduled appointment with them, and I have been a patient there for over ten years. I wanted them to know that I am a person that can be counted on to do what I say I will do.
I wish I could say that I always do what I say I will do. Sometimes I forget, and have to say, “Oh yeah, I forgot”. I am still working on it. I leave you with these two questions: Have you ever known someone who always did exactly what they said they would do, when they said they would do it? If you can think of such a person, what is the level of respect you have for them?