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The power of simple language

Posted: May 25, 2022 | Categories: Customer service, Self-Improvement

Have you ever seen skywriting?  Skywriters fly planes carrying banners with special messages on them.  The message could be an ad or it might be a marriage proposal above a football stadium.  Whatever the situation, you can bet that a high price is paid for each word.  There may be a lesson here for all of us.  The fewer words we use to communicate a thought or idea, the easier the message is to absorb.  Here are some examples:

“at this point in time”                                                   change to                                “at this time”

“keep in mind that…”                                                   change to                                “remember that”

“held a meeting to discuss”                                         change to                                “met to discuss”

“in the event that”                                                         change to                                            “if”

“Until such time you are in a position to…”            change to                                “when you are able to”

“Your check in the amout of $360”                          change to                                 “your check for $360″

Keeping our communiation simple and direct allows us to be better understood and more likely to be influential