Posted: June 25, 2014 | Categories: Self-Improvement

This afternoon I was talking to a friend about the advancement of her career. She is entering a new profession, and has the qualities and attitude to be a great success. As we were talking, she asked if there was any advice I would give as she looked to plunge forth to her new horizon. I immediately replied, “Make sure the person you report directly to is your advocate and cheerleader.” That makes sense, doesn’t it?  Unfortunately, it is not always so.
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Posted: May 20, 2014 | Categories: Sales, Self-Improvement

I received a call at 3:00am the day before Mother’s Day:  It was my sister, and she informed me that Mom had passed away peacefully just a few minutes before.  The news was not unexpected.  She was 90, and suffering from lymphoma.

The next day I was approached by a fellow usher at our church service.  Her name was Eileen, and she wanted to express her sympathy for my Mom’s passing.  I said thank you, and considered that to be the end of the conversation.  It wasn’t.  With intense interest and her eyes sparkling, she asked me, “What was she like?”

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Posted: May 3, 2014 | Categories: Sales, Self-Improvement

If you were reading my last blog post (4/22) on relationship management, you may be saying to yourself, “That’s nice to get to know people well find out all about them, but I don’t have time.  I am in retail, and the more transactions I have, the better it is for my job” OK.  Makes sense.  How can we compensate for this?Read More…

Posted: April 15, 2014 | Categories: Self-Improvement, Time management

What do messy desks, smoking, and being overweight have in common?  They are conditions that occur based on habits and behavior.  While most would argue that a messy desk, smoking, and being overweight are not desirable, why do so many of us struggle when trying to reverse these conditions?  Habits are powerful and to overcome a bad habit and replace it with a good one may be simple, it isn’t always easy.  How do we make it easier?
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Posted: March 6, 2014 | Categories: Leadership, Self-Improvement

Let’s talk about charisma.  Most of us like people who are charismatic.  But what does that mean?
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