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Category: Self-Improvement

A winning team: The value of patience and persistence

Posted: August 16, 2017 | Categories: Self-Improvement, Team Building

Many years ago I was talking with a client who owned a very successful bond trading business.  He was talking about how fast bond deals were processed.  He said, “In Italy, it can take as long as 30 days.  In France it would take several days.  London can turn a deal within 24 hours, but in the United States the average turnaround time is about an hour.”  I asked him why it is only an hour in the US.  He said, “Because in this country we want what we want fast and we want it now.  So true.Read More…


The path from vision to reality

Posted: August 3, 2017 | Categories: Self-Improvement

Vision without action is a daydream.  Action without vision is merely passing the time.” 

– Joel Barker

Extensive studies have shown that less than 5% of people write out and achieve their goals in life.  To turn a dream into reality requires a certain “Vision to reality” flow. Read More…


We gain respect when we respect other’s time

Posted: June 15, 2017 | Categories: Self-Improvement

Last month I had an appointment scheduled for some dental work.   I made the appointment two weeks out, and I did not plan well.  I realized that I had an earlier event, and it was likely that the time involved for that meeting would be more than I thought.  I would be at risk of being late for the appointment.Read More…


Full, undivided attention strengthens trust

Posted: March 23, 2017 | Categories: Sales, Self-Improvement

The most successful people I know are excellent at managing relationships.  Everything they do is intended to strengthen trust and better serve their client’s needs.  With all this in mind, I have a recommendation for you:  STOP LOOKING AT YOUR PHONE!Read More…


The payoff of “keeping our cool”

Posted: January 23, 2017 | Categories: Self-Improvement

“If you can keep your head about you when all are losing theirs…” – Rudyard Kipling

It is so easy to react quickly when we are wronged or offended.

Many years ago, I remember reading a story in “Bits and Pieces’ about Robert Johnson, founder of Ebony Magazine.  It took place in the mid-50’s, and Mr. Johnson wanted to start his publication.  He needed financing, and the first bank he went to turned him down.  As politely as he could say it, the loan officer informed Mr. Johnson that they did not loan money to people of color.  Instead of becoming defensive, Mr. Johnson came back with a question: Read More…


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